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Sync Zendesk tickets with subsequent comments to Asana tasks

AsanaZendesk
Nodes 2
Complexity Basic
Category Other
n8n popularity 775 views in n8n library

This workflow creates an Asana task when a new ticket is created in Zendesk. Subsequent comments on the ticket in Zendesk are added as comments to the task in Asana. Prerequisites Zendesk account and Zendesk credentials. Asana account and Asana credentials. Asana workspace to create tasks in. How it works The workflow listens for new tickets in Zendesk. When a new ticket is created, the workflow creates a new task in Asana. The Asana GID is then saved in one of the ticket's fields (in setup we call this "Asana GID"). The next time a comment is added to the ticket, the workflow retrieves the Asana GID from the ticket's field and adds the comment to the task in Asana. Setup This workflow requires that you set up a webhook in Zendesk. To do so, follow the steps below: In the workflow, open the On new Zendesk ticket node and copy the webhook URL. In Zendesk, navigate to Admin Center > Apps and integrations > Webhooks > Actions > Create Webhook. Add all the required detai

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