Create FAQ articles from Slack threads to Notion and Zendesk This workflow helps you capture "tribal knowledge" shared in Slack conversations and automatically converts it into structured documentation. By simply adding a specific reaction (default: 📚) to a message, the workflow aggregates the thread, uses AI to summarize it into a Q&A format, and publishes it to your knowledge base (Notion and Zendesk). Who is this for? Customer Support Teams** who want to turn internal troubleshooting discussions into public help articles. Knowledge Managers** looking to reduce the friction of documentation. Development Teams** wanting to archive technical decisions made in Slack threads. What it does Trigger: Watches for a specific emoji reaction (📚 :book:) on a Slack message. Data Collection: Fetches the parent message and all replies in the thread to get the full context. AI Processing: Uses OpenAI to analyze the conversation, summarize the solution, and format it into a clear Question & Answe
Scriflow builds and adapts n8n workflows with AI. Open this template in the editor to get the import-ready JSON.